Sushiro Isetan Scotts: Elevate Your Sushi Experience in Singapore’s Heart
Welcome to Sushiro Isetan Scotts, your premier destination for an elevated sushi dining experience in the heart of Singapore. Situated within the esteemed Isetan Scotts department store, our outlet beckons you to savour a culinary journey that seamlessly blends tradition and innovation.
Discover Sushiro Isetan Scotts
At Sushiro Isetan Scotts, we’re dedicated to delivering an exceptional dining adventure:
1. Sushi Craftsmanship: Our skilled sushi chefs meticulously prepare each dish using the freshest, finest ingredients, ensuring sushi perfection with every bite.
2. Culinary Diversity: Our extensive menu offers a wide range of traditional and contemporary sushi delights, catering to all tastes and preferences.
3. Elegant Ambiance: Immerse yourself in our sophisticated and inviting setting, perfect for intimate dinners or gatherings with loved ones.
4. Impeccable Service: Our friendly staff ensures your dining experience is nothing short of extraordinary.
5. Prime Location: Located in the heart of Orchard Road, Sushiro Isetan Scotts is easily accessible, and ideal for lunch, dinner, or special occasions.
6. Takeaway and Delivery: Can’t dine in? Enjoy our sushi from home with our convenient online ordering and delivery services.
Find us
Opening Hours
Sunday 11 am–10 pm
Monday 11 am–10 pm
Tuesday 11 am–10 pm
Wednesday 11 am–10 pm
Thursday 11 am–10 pm
Friday 11 am–10 pm
Saturday 11 am–10 pm
Came here for lunch, had somewhat good time. Automation made the restaurant more interesting. Staff were kind to help me. Food was wonderful, cleanliness could be improved as the cutlery was not clean. Overall, the restaurant is ok. Can improve if they added more non raw options for kids and if the table space was bigger.
You have to try the big red prawn!! It's the best!!My go to for rotating belt sushi outlet!
The marinated Uni wrap looks totally different from the photo, and looks like someone had a stomachache and made a mess in the toilet bowl.You would think that it could look gross but taste good. The answer is that it’s not true. It looked gross and tasted bad as well.The only good thing is their seasonal triple tuna option, that is decent. Miso soup is pretty worth it, especially the one with fish or clams. Scallop sushi, the bigger one, is not too bad as well.
Ever since their original outlet newly opening at Tiong Bahru Plaza. Also witnessed the lions dancing together with my friend. Time flies that was just before Covid time.Also been to other outlets at Suntec; Jewel & Wisma too. However, often visit at this outlet inside Isetan. Cos the convenience of dining at there after shopping.So cute for the lunch box after checking with staff whether can take back after eating it 😍
Came here during weekday lunch time. Outlet was clean and service was fast and we got a table promptly !Their current bluefin tuna special (until 21 May24) is one to try at their branches which features 3 lean and fatty tuna cuts for $6.90.Cold chawanmushi was pleasantly refreshing, aburi engawa was melt in your mouth texture, jumbo scallops were also huge and the red tail prawn sushi is great too.Try the Mango shaved ice for a refreshing dessert, chocolate lava cake is a little floury and sticky. The parfaits look reallyyy pretty but I have yet to try
Ordered the seasonal yuzu pepper albacore, but they served a regular albacore instead. When I asked the staff about it they said that it was correct, still looked pretty different from the photo but figured it was just an advertising trick. Then a few minutes later a yuzu albacore went by on the conveyor belt and I realised they did send the wrong item as that one looked very different. Unfortunately I had already eaten the other one and the staff said they wouldn't be able to give me the correct one FOC, so I skipped it.Also some of the seasonal spring items were missing from the menu like the hokke.
Best outlet in sg. Im a huge fan of sushiro and have been to tiong bahru, bedok, wisma, and suntec outlets too. But this isetan outlet is the best. It is always clean, and the sushi rice is firm. The rice doesnt fall apart unlike the other outlets (esp wisma and suntec, their rice very jialat falls apart easily).Enjoyed my time here! And if you get the window seat, you get a view of orchard road too. My friend disliked sushiro because of the negative experience at waterway point. But at this outlet, she also said it is soooo much better and will patronise again!
It gets really crowded, so making a reservation a few days in advance or heading over before 11:30am for lunch is advisable. We were there before 11:30am on a Sunday without a reservation, and we waited over an hour to be seated. The food is below average quality Japanese food, but the service is good, and the kids would be really entertained by the conveyor belt sushi. We are quite frequent customers of Sushiro, because my daughter has a great time there. However, if you are looking for authentic, good quality Japanese food, I wouldn't suggest Sushiro at all.
This place is a must go if you like sushi. It is also always packed. Sat at the counter. You can order on the tablet in front of you or pick off the sushi train. If you order from the tablet, the sushi would be served to you on the conveyor belt on the top with a little bell that rings indicating that the food was there.The food here was really good. It was fresh and seasoned well with a variety of sauces. There was this “fall in love with salmon” fair and we got to try many salmon sushi variations. They were all so yummy. We also tried other dishes like the croquette and the cold chawanmushi which I really liked as well.I’ll be back for sure.
Sushiro at Isetan Scotts is located at the second highest floor of the building. There was a short queue when we reached at ~12pm midweek. There is also a machine to request for a table. We did not wait long. The two-level conveyor belt was cool. The first-level's conveyor belt served most sushi dish and well-labeled before the sushi appears. The second-level's conveyor belt serves specially ordered food. Overall, cool place to dine in.
Arrived here at I guess 8:20/25pm, asked whether I can order a-la-carte as I’m clearly pregnant so can’t eat raw stuff off the belt. The guy specifically said yes everything is available to order just be quick - NO mention of last order at 8:30pm. So I got onto ordering immediately and then suddenly the iPad shuts down. I call the staff who now inform me sorry it’s a few second past 8:30pm so you can no longer order, absolutely not, nothing even what I already pre-selected. What a terrible experience and waste of my time.
Very understaffed, you have to wait even though there are empty seats and the estimated waiting time isn’t accurate. Sushi takes around 5-10min to arrive as well, and the quality dropped compared to last time. Ordered the engawa and it was so pathetically small. The fried tako was served fresh and hot but too oily.
Grabbed a quick bite today for lunch and was pleasantly surprised by the ambiance and efficiency of the place. The sushi was fresh, the price was reasonable and the a la cart items that I tried were all delivered quickly and were tasty. Will come here again.
Consistent standard of food throughout all the outlets but this one feels slightly better. Gets busy during lunch and dinner hours so best make a reservation before heading down. They do have quite a bit of seating so it helps as the turnover is pretty fast.
Dear Sushiro. I brought my family to your Isetan outlet for dinner, to enjoy the Grab a Crab festival that was promoted by Ghib Ojisan's YouTube channel.After our initial order was submitted, we wanted to order 2 additional plates of sushi, but we were unable to place the order via the tablet. We were unable to call for service via the tablet either as it was completely hung.My wife called one of your service staff for assistance as she walked past our table. To our utmost surprise, your service staff (Hui Ling) clearly showed her displeasure and impatience to us and raised her voice at us, asking us loudly to press the yellow button on the tablet should we require service (her tone was loud and unpleasant).When we pointed out that the tablet was hung, she did not apologise for raising her ire at us. She eventually reset the tablet, but I told her it was no longer necessary as we no longer wanted to order anything else.Needless to say, we lost our appetite and decided to continue our evening elsewhere.This kind of service is not acceptable. I have never been shouted at before by the service staff in any eating establishment, let alone a restaurant, and a Japanese restaurant at that!I would rather spend my money elsewhere than to be shouted at by your staff. Do kindly please up your service.
It's a nice experience to see your food arriving in the line and being able to grab plates.Quite a few options for those who dont love sushi such as tempura, egg rolls, eggplant, etc.Dessert was also nice 🙂
Got seated at 8.21pm because of the queue, waiter told us that the order closes at 8.30pm. Attempted to order but could only order limited plates for 3 person because out of the 9mins we were able to order, half the time the iPad put that the kitchen was overwhelmed and couldn’t accept any new orders. This would have been fine if there were food on the conveyor belt but there wasn’t any food. Ordered chawanmushi but didn’t come. If you are going to seat people with 9mins left to order on your automated system, at least make sure there’s food available if not you might as well just reject us at the door and don’t waste my time queueing to eat nothing. Have ate sushiro countless times but this is really the worst experience.
The food is generally good, especially the chili crab sushi.However, I feel compelled to provide feedback on a few areas that detracted from an otherwise positive experience. Firstly, discovered a strand of hair within your Chawanmushi, as illustrated in the attached photo. On a positive note, your staff did remove this item from our bill on good gesture. However, encountering such issues with food hygiene is disconcerting.In addition, I noticed the presence of rice debris in the seating area, both between the seats and below the conveyor belt. The overall cleanliness and maintenance within your dining space is questionable.Furthermore, as we were concluding our meal, one of your staff members requested an item from our table. While I understand that staff interactions may vary, I was left uncertain about the training standards for your staff. She could have taken after we left the table, as we were already clearly packing to leave.I share this feedback with the intention of continuous improvement of your establishment. I trust that you will take the necessary steps to address these concerns.
I’m not sure what to put for the service since everything is pretty much automated, except for payment. The limited time specials are good and fresh, especially the puffer fish, there’s 2 belt serving food around the table, one is the generic ones and the higher/2nd belt is the express lane that serves your order. Preparation is fast and food is decent. Recommended
The food here is definitely value for money compared to a lot of Singaporean local Japanese restaurants.I was there at 5pm so there weren’t many people.The tuna sushi and crab special were awesome.I wish there were uni available but there seems none on the menu.There seems nothing under the lower part of the train belt so we had to order everything from the iPad. This is a little disappointing.
Just went shaw sushiro on Sunday. Quite disappointed with the sushi rice , every one of them are not doing properly. Once you grab , all fallen apart. Just find the chefs need more training. They looks young like trainees. Will not eat again. The standard cannot even meet 50% of what I ate in japan any Sushiro outlet.
Think I'll just eat sushi mainly from this chain... Interesting items, quite good pricing for the quality, which I'm very happy with.
Nice place for sushi - but very long waiting time. Need to be mentally prepared to queue for at least 1hr.
Reminds me of Kura in Japan. Good quality Japanese food that is easy on the wallet.
Sashimi was very fresh and generous. All the sushi on the conveyor belt looked very appetising. Favourite sushi was the red shrimp carpaccio
There is so bad experience today.I went there about 8:00pm, the last call is 8:30pm, I know is late so I asked staff can we still get in to have my dinner?so the staff told me to wait 5min, I am fine to wait, but I wait about 10min and I double confirm with staff do we still able to get in?the staff say yes and lead us to the table, and what? The order Tablet just show everything is unavailable for order.If you dont want to serve just told us in the beginning, what you want me to wait for?I asked did the restaurant still able accept the new customers at this late. you say yes and just have to wait 5 min, and i wait 10min! after I get in, there are nothing for me to order, are you playing the Customer? are you serve your Customer like this, is this funny?
⭐ sushi is good. I love the generous serving (usually). Sometimes you get unusual sushi in the rotation.⭐ Service is good. Attentive and mostly at the beginning and end of the meal. Other times, self service! It's a conveyor sushi place! Come during non-peak hours. Peak hours wait can be up to an hour.⭐ Value for money. Usually for two adults, with stacks of plates piled high - about $80 SGD. Free flow drinks from the drink buffet for a few dollars.⭐ Cleanliness. Japanese restaurant = clean.⭐ Will I come back? Once a week! Thank you!
Loved the freshness of the sushi and the unique taste of the sushi rice. Speed of serving is unbelievably fast. Recommend ordering from the menu rather than taking from the train.
Scallop was not fresh, tuna belly had some unchewable parts, tonkotsu ramen was rly salty and msg-y, mentai cream udon was meh.. really unimpressed.. can get better even at this price point. Omote quality is so much better.On a good note, aburi salmon, fresh prawn and toro was not bad/okay.
The rice is loose. I'm curious about the clerk's call, "Please do it."However, I think this is the most delicious sushi that you can easily eat in Singapore.Convenient reservations through the app.
We decided to have our weekend lunch here as the restaurant we planned to go to was fully booked. The restaurant was almost full but there was no waiting time for the both of us. It was just after 12pm, the crowd built quickly after that so it’s best to be there just before 12pm.We were seated at a counter. The restaurant uses the conveyer belt system where you pick the sushi that you want, and lift it off the belt. Pricing is based on the colour of the plate the sushi is on (there are posters above the conveyer belt that states the prices).You can also order other items using the touchscreen at your table. The items will be sent to you on a second inner conveyer belt.The food was all right only. Nothing fantastic. The sushi did not have a lot of flavour, and some had too much rice.The guys on duty gave really good service. The guy at the front counter/cashier was fast but pleasant. When he had to seat someone first before attending to me to settle my bill (after the lunch), he excused himself and said he would be with me as soon as he attended to the seating - most would not have bothered and just ignored me until they were ready to help with my bill.The other guy who scanned the plates for the billing was also nice. He came to our table, said hi, scanned the plates, informed us of the total bill, and explained about the payment. All said in a pleasant way when most would have sounded bored or impatient.Good experience overall because of the system and service. Food could have been better.
Sushi on rails. Super fast service. Can settle a meal in 20 mins. The food was average as expected of a place like this. Not bad but value for money.
Super fast and very delicious. It isn't fancy but for what it is, they did great.
There’s a long queue during peak hour, but you can scan a QR code to queue and come back when it’s nearing your turn soon.There’s also a long stretch of chairs for you to sit and wait for your turn.Food was fresh and tasty! You can self service and have unlimited refills for cold plain water.
One of the best options for your sushi fixes! The food was fresh and savory and we thoroughly enjoyed ourselves. Queues are extremely long especially during peak hours but they have a somewhat good management of the queue. We waited about an hour but walked around Shaw while waiting. Will be back!
Great sushi as always - in terms of variety, taste, and cost. Always a joy to come in to try the seasonal offerings. Service at Scott's outlet is pretty great! Helpful, flexible and forthcoming. I'd come back again but it's usually always packed! Come/book early to avoid the mealtime rush.
Came here with an advanced reservation made 2 weeks prior. Our reservation was for 4 for 1215pm. There wasn't many people at this timing, even prefect for individual eaters. More people came at 1pm. Food selection seem to also be slightly different than the wwp outlet which was interesting. Food standard also taste equally fresh. So far, Sushiro hasn't disappoint. Keep it up ??
Place is busy each time I've gone for lunch and dinner... Everything was fresh and worth the wait. Really do suggest the big prawn sushi; super good. Speed of service and getting food off conveyor belt offsets the wait. Also good tablet based ordering system minimizes the need to talk with the staff.So good this is right by the theater. Pop in for a meal before or after the movie.
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Join Us at Sushiro Isetan Scotts
Whether you’re a sushi enthusiast or new to Japanese cuisine, Sushiro Isetan Scotts invites you to savour the artistry, freshness, and innovation that define our culinary excellence. Visit us today and indulge in the magic of sushi in the heart of Singapore.